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With Pre-Order, you can purchase the latest items added to our store in advance of them arriving with us.
Your Pre-Order is prioritised (at no additional charge); meaning that as soon as the product arrives with us, we can wrap it straight back up; ready for collection via Click & Collect or despatch to you — it often never even hits the stock room shelves!
With Pre-Launch, the date when we expect to receive the product ourselves is still a little too hazy to be confident in accepting Pre-Orders.
So, instead, you can submit your email address against the item you are interested in and we will email you as soon as stock arrives on the system.
Estimated Delivery & Collection Dates are given on Pre-Order and Pre-Launch products. They are for indication purposes only and can change at any time without notice.
The dates we provide are based on indications given by our suppliers. Whenever we get updated information from our suppliers we will endeavour to update the Estimated Delivery & Collection Dates provided on product pages.
Hassle free returns
In the unlikely event that you are not satisfied with your purchase please feel free to return your items within 90 days of the purchase date for a full exchange or refund. Any item (excluding food, underwear or e-gift vouchers) can be returned to us for any reason within 90 days, provided that the item has not been used or fitted and is returned in its original packaging with valid proof of purchase.
It is recommended that you use a recorded delivery service or return to a store to ensure your items are received by us. We cannot assume responsibility for items that are lost in transit back to us.
Online or in-store purchases can be returned to any of our 12 stores free of charge or can be returned by post or courier at your cost after completing the online returns form below. If you are returning an item due to a fault, we will refund your postage costs.
If you wish to return a bike or bulky item to us, please keep the box it arrived in and let us know by contacting our support team via our online webchat, email or by phone (020 45063856) and we will help arrange a collection.
If you wish to return or exchange an item, please fill out the form below following the steps inside. Returns can be processed quicker if all required information is provided.
Terms & ConditionsItems must be returned in their original packaging and unused. Refunds will be issued once the product(s) have been received and inspected.Click & Collect customers can buy with confidence knowing that they can review the item before deciding whether it is right for you before leaving the store. Should you decide it's not right for you, it can be conveniently exchanged or refunded straight away, or you still have up to 90 days to return it if you are still unsure.Please note:1. If the items we have sent you are faulty, damaged or not as we described, we will cover the cost of collection and the delivery of the correct item.2. If we have delivered the correct bike but upon inspection, you decide the bike is not the one for you, we will charge you £50 for collection (£100 from Northern Ireland). If you do not have the original box in usable condition, we will charge you an additional £15 to provide one.Refunds will be processed using the same method of payment used for the original purchase. Credit & debit card refunds must be made to the card used for the original purchase.We are unable to offer a refund without a valid proof of purchase.
Season:All Year Round
Brand:Ortlieb
Code:OR4068
Nearly all products are conceptualised in the same way, they seek to plug a potential gap in the market in the hope of maximising sales in the process. The story behind this bag is quite different. It is the product of Rider Resilience founder Nils’ incurable cancer diagnosis combined with a longstanding connection with a brand and a shared passion for adventure, riding bikes and a desire to ‘pay it forward’. This product launch is not just another version of ORTLIEB's iconic Velocity rucksack, but a symbolic testament to the healing powers of two-wheeled adventures and the camaraderie of the bicycle community.
The hard times Nils faced were made more bearable by the relationships formed through years of work, which had cultivated a sense of extended family within ORTLIEB. Like any friends and family, when someone you care dearly for is going through hard times you do anything to try and help. For ORTLIEB, they wanted to do what they do best and use their global platform to spread the message of Rider Resilience. The idea was born to create a limited edition run of backpacks.
With its hard-hitting graphic designed by Stormstatic, the bag’s artwork visualises the concept of a dawn raid analeptic, a drug that restores a person’s strength, yet one that is solely derived by bottling the endorphin charged euphoric feeling of having ridden to the top of a mountain in time for sunrise. The blood bag is a nod to sharing this feeling with people who are most in need and the camaraderie of the bicycle community known for helping each other to ‘ride out’ the harder times. ORTLIEB and ORTLIEB’s UK distributor Lyon Equipment are donating a percentage of their profits of bag sales directly to Rider Resilience and any bags bought from the Rider Resilience website will see the final margin go straight into the Rider Resilience fund.
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