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With Pre-Order, you can purchase the latest items added to our store in advance of them arriving with us.
Your Pre-Order is prioritised (at no additional charge); meaning that as soon as the product arrives with us, we can wrap it straight back up; ready for collection via Click & Collect or despatch to you — it often never even hits the stock room shelves!
With Pre-Launch, the date when we expect to receive the product ourselves is still a little too hazy to be confident in accepting Pre-Orders.
So, instead, you can submit your email address against the item you are interested in and we will email you as soon as stock arrives on the system.
Estimated Delivery & Collection Dates are given on Pre-Order and Pre-Launch products. They are for indication purposes only and can change at any time without notice.
The dates we provide are based on indications given by our suppliers. Whenever we get updated information from our suppliers we will endeavour to update the Estimated Delivery & Collection Dates provided on product pages.
Hassle free returns
In the unlikely event that you are not satisfied with your purchase please feel free to return your items within 90 days of the purchase date for a full exchange or refund. Any item (excluding food, underwear or e-gift vouchers) can be returned to us for any reason within 90 days, provided that the item has not been used or fitted and is returned in its original packaging with valid proof of purchase.
It is recommended that you use a recorded delivery service or return to a store to ensure your items are received by us. We cannot assume responsibility for items that are lost in transit back to us.
Online or in-store purchases can be returned to any of our 12 stores free of charge or can be returned by post or courier at your cost after completing the online returns form below. If you are returning an item due to a fault, we will refund your postage costs.
If you wish to return a bike or bulky item to us, please keep the box it arrived in and let us know by contacting our support team via our online webchat, email or by phone (020 45063856) and we will help arrange a collection.
If you wish to return or exchange an item, please fill out the form below following the steps inside. Returns can be processed quicker if all required information is provided.
Terms & ConditionsItems must be returned in their original packaging and unused. Refunds will be issued once the product(s) have been received and inspected.Click & Collect customers can buy with confidence knowing that they can review the item before deciding whether it is right for you before leaving the store. Should you decide it's not right for you, it can be conveniently exchanged or refunded straight away, or you still have up to 90 days to return it if you are still unsure.Please note:1. If the items we have sent you are faulty, damaged or not as we described, we will cover the cost of collection and the delivery of the correct item.2. If we have delivered the correct bike but upon inspection, you decide the bike is not the one for you, we will charge you £50 for collection (£100 from Northern Ireland). If you do not have the original box in usable condition, we will charge you an additional £15 to provide one.Refunds will be processed using the same method of payment used for the original purchase. Credit & debit card refunds must be made to the card used for the original purchase.We are unable to offer a refund without a valid proof of purchase.
Season:2024
Brand:Giant
Code:9031008BLUDragonfly
Go long. Go fast. Superlight and silky smooth, the flagship series of the new Defy range is back to reclaim its title as the pinnacle of endurance road. It’s the perfect choice for the sportive or Gran Fondo that’s circled on your calendar.Free of cumbersome gimmickry, the frameset is one of the lightest in its category. With a perfect balance of high-performance reactivity and all-day comfort, it offers a “less is more” experience for modern endurance road riding.Advanced SL-grade composite frame and fork are specifically engineered for endurance road riding, delivering a smooth and efficient ride quality that minimises fatigue on long rides. The new D-Fuse components work together to further absorb road shocks and vibrations.A new Contact D-Fuse handlebar features ergonomic shaping and an 8-degree flare for comfort and control on all-day rides. Wide, hookless carbon rims (22.4mm inner width) are optimised for high-volume tubeless tyres (up to 38mm), and a 36mm rim depth offers stable, predictable handling in crosswinds.With greater lateral stiffness and a superlight frame weight of 785g, this is the most efficient Defy ever. The composite frame layup targets smooth-riding performance for long, hard rides. The new D-Fuse SLR seatpost is now lighter and engineered with 40 percent added compliance. The Contact SLR D-Fuse handlebar, also new, features similar D-shaped tubing as the seatpost to absorb shocks and vibrations, plus an 8-degree flare for improved ergonomics and control. Component highlights include the new Contact SLR AeroLight stem with integrated cable routing. A CADEX 36 WheelSystem with superlight hookless carbon rims delivers snappy yet stable handling and superior tubeless tyre performance.