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Unequalled Wireless Suspension Control
Unequalled Wireless Suspension Control
Fox Suspension

Fox Suspension Shock DHX Live Valve Neo + Sensor

£1,363.00 £1,548.99 12% off
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Pre-Order

With Pre-Order, you can purchase the latest items added to our store in advance of them arriving with us.

Your Pre-Order is prioritised (at no additional charge); meaning that as soon as the product arrives with us, we can wrap it straight back up; ready for collection via Click & Collect or despatch to you — it often never even hits the stock room shelves!

Pre-Launch

With Pre-Launch, the date when we expect to receive the product ourselves is still a little too hazy to be confident in accepting Pre-Orders.

So, instead, you can submit your email address against the item you are interested in and we will email you as soon as stock arrives on the system.

Estimated Delivery & Collection Dates

Estimated Delivery & Collection Dates are given on Pre-Order and Pre-Launch products. They are for indication purposes only and can change at any time without notice.

The dates we provide are based on indications given by our suppliers. Whenever we get updated information from our suppliers we will endeavour to update the Estimated Delivery & Collection Dates provided on product pages.

We estimate this will be ready for despatch to you or collection via Click & Collect on Undetermined
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Hassle free returns

In the unlikely event that you are not satisfied with your purchase please feel free to return your items within 90 days of the purchase date for a full exchange or refund. Any item (excluding food, underwear or e-gift vouchers) can be returned to us for any reason within 90 days, provided that the item has not been used or fitted and is returned in its original packaging with valid proof of purchase.

It is recommended that you use a recorded delivery service or return to a store to ensure your items are received by us. We cannot assume responsibility for items that are lost in transit back to us.

Returning an item

Online or in-store purchases can be returned to any of our 12 stores free of charge or can be returned by post or courier at your cost after completing the online returns form below. If you are returning an item due to a fault, we will refund your postage costs.

Bikes & Bulky items

If you wish to return a bike or bulky item to us, please keep the box it arrived in and let us know by contacting our support team via our online webchat, email or by phone (020 45063856) and we will help arrange a collection.

Non Bike - Customer Returns Form

If you wish to return or exchange an item, please fill out the form below following the steps inside. Returns can be processed quicker if all required information is provided.




Terms & Conditions

Items must be returned in their original packaging and unused. Refunds will be issued once the product(s) have been received and inspected.

Click & Collect customers can buy with confidence knowing that they can review the item before deciding whether it is right for you before leaving the store. Should you decide it's not right for you, it can be conveniently exchanged or refunded straight away, or you still have up to 90 days to return it if you are still unsure.

Please note:
1. If the items we have sent you are faulty, damaged or not as we described, we will cover the cost of collection and the delivery of the correct item.

2. If we have delivered the correct bike but upon inspection, you decide the bike is not the one for you, we will charge you £50 for collection (£100 from Northern Ireland). If you do not have the original box in usable condition, we will charge you an additional £15 to provide one.

Refunds will be processed using the same method of payment used for the original purchase. Credit & debit card refunds must be made to the card used for the original purchase.

We are unable to offer a refund without a valid proof of purchase.

Fox Suspension Shock DHX Live Valve Neo + Sensor

Season:All Year Round

Brand:Fox Suspension

Code:960-01-KIT

The fastest electronic suspension system from FOX, Live Valve Neo delivers instant efficiency and control by switching between Firm and Open modes in as little as 1/70th of a second.

Live Valve Neo sets itself apart by eliminating the need for a “Pedal” mode. Instead, it delivers full Firm support or plush Open performance exactly when required - no compromise, no middle ground. With ultra-fast communication between sensors, controller, and shock, transitions are virtually instantaneous and silent, helping riders maintain momentum and ride faster across climbs, descents, and technical terrain.

This system is fully integrated with the FOX Bike App, allowing you to store bike profiles, monitor connections, track service hours, and customise component settings. Live Valve Neo ensures maximum speed, control, and comfort, optimised for everything from Trail and Enduro riding to eMTBs.


Features:

  • Instant Response: Switches between Open and Firm in as little as 1/70th of a second
  • Simplified Modes: Only two positions—Open and Firm—no “Pedal” mode required
  • Silent & Efficient: Magnetic latching solenoid significantly faster than motor-driven systems
  • Trail Optimised: Always defaults to Firm for maximum efficiency, opening only when traction or impact absorption is needed

Smart Scenarios:
  • Pump out of corners with extra support
  • Shock opens mid-air for smooth landings
  • Absorbs impacts in technical climbs, then firms up for power
  • eMTB ready with OEM tuning options

App Optimisation:

  • Garage: Store profiles, check connection status, track battery levels
  • Components: Add/monitor parts, update firmware, activate LED bump indication & Shake to Wake
  • Service: Track ride hours, log requests, find service centres

Specifications (DHX Live Valve Neo):

  • System weight: 701g (185x55mm shock, sensors & controller battery – spring not included)
  • Based on DHX shock architecture, shares many parts
  • 125-hour transparent, trackable service interval
  • Seperate valved reservoir circuits for compression and Firm mode
  • Factory Series only (OEM & aftermarket)
  • Bearing mount & FOX-approved strut mount compatible
  • Reservoir lengths matched to travel for proportional fit/clearance
  • Tool-free numbered adjusters:
  • Low-speed compression: 11 positions
  • Rebound: shared with DHX
  • Standard & Trunnion mount options
  • Travel reduction possible in 2.5mm steps (up to 7.5mm)
  • Springs sold separately
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