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With Pre-Order, you can purchase the latest items added to our store in advance of them arriving with us.
Your Pre-Order is prioritised (at no additional charge); meaning that as soon as the product arrives with us, we can wrap it straight back up; ready for collection via Click & Collect or despatch to you — it often never even hits the stock room shelves!
With Pre-Launch, the date when we expect to receive the product ourselves is still a little too hazy to be confident in accepting Pre-Orders.
So, instead, you can submit your email address against the item you are interested in and we will email you as soon as stock arrives on the system.
Estimated Delivery & Collection Dates are given on Pre-Order and Pre-Launch products. They are for indication purposes only and can change at any time without notice.
The dates we provide are based on indications given by our suppliers. Whenever we get updated information from our suppliers we will endeavour to update the Estimated Delivery & Collection Dates provided on product pages.
Hassle free returns
In the unlikely event that you are not satisfied with your purchase please feel free to return your items within 90 days of the purchase date for a full exchange or refund. Any item (excluding food, underwear or e-gift vouchers) can be returned to us for any reason within 90 days, provided that the item has not been used or fitted and is returned in its original packaging with valid proof of purchase.
It is recommended that you use a recorded delivery service to ensure your items are received by us. We cannot assume responsibility for items that are lost in the post.
Online or in-store purchases can be returned to any of our 12 stores free of charge or can be returned by post after completing the online returns form below. If you are returning an item due to a fault, we will refund your postage costs.
If you wish to return a bike or bulky item to us, please keep the box it arrived in and let us know by contacting our support team via our online webchat, email or by phone (020 45063856) and we will help arrange a collection.
If you wish to return or exchange an item, please fill out the form below following the steps inside. Returns can be processed quicker if all required information is provided.
Terms & ConditionsItems must be returned in their original packaging and unused. Refunds will be issued once the product(s) have been received and inspected.Click & Collect customers can buy with confidence knowing that they can review the item before deciding whether it is right for you before leaving the store. Should you decide it's not right for you, it can be conveniently exchanged or refunded straight away, or you still have up to 90 days to return it if you are still unsure.Please note:1. If the items we have sent you are faulty, damaged or not as we described, we will cover the cost of collection and the delivery of the correct item.2. If we have delivered the correct bike but upon inspection, you decide the bike is not the one for you, we will charge you £24.99 for collection. If you do not have the original box, we will charge you an additional £15 to provide one.Refunds will be processed using the same method of payment used for the original purchase. Credit & debit card refunds must be made to the card used for the original purchase.We are unable to offer a refund without a valid proof of purchase.
Season:2024
Brand:Trek
Code:41527RED
The Rail 8 is Trek's top-of-the-line alloy electric mountain bike with long-travel suspension. It features a suspension set-up and parts worthy of the gnarliest enduro runs, and the powerful Bosch drive system will get you back up the mountain faster than you ever thought possible. It comes decked out with a wireless SRAM AXS drivetrain for reliable shifting that stays crisp under load.You're after a do-anything long-travel e-MTB that can handle it all. You want serious power for steep punches or long fire roads, and the benefit of upgraded suspension on the downs. Plus, SRAM's latest wireless transmission for clean shifts and durability that you can count on.A burly alloy frame with a 625 Wh Removable Integrated Battery, 160 mm RockShox Domane RC fork with beefy 38 mm stanchions, DebonAir spring and Motion Control damper, a 150 mm RockShox Deluxe Select+ shock, Bosch's smart system Performance Line CX, a Bluetooth® LED remote for connectivity and activity tracking through the eBike Flow app. A wireless SRAM GX Eagle AXS transmission, and tubeless-ready Bontrager Line Comp 30 29er wheels.This Rail features upgrades in all the right places – suspension, drivetrain, dropper and more. If you’re looking for an alloy electric mountain bike that’s spec’d to take on anything, the Rail 8 is the ride for you.Please note: Size Small frames come with a curved top tube for improved standover height.
Lifetime warranty on Frame sets (frame and rigid fork), main frame and full suspension swing arms for the lifetime of the original owner, and Bontrager wheels with carbon rims.2-year warranty on Rear suspension linkage components, including bearings, rocker link and accompanying hardware and components, Bontrager wheels with alloy rims, Paint and transfers.For full warranty policy please visit trekbikes.com